ORGB 007_Module 2

What is a crucial business priority mentioned in the module?

• Increasing sales

• Creating and maintaining top team performance

• Reducing costs

• Expanding market reach

Fill in the blank: One-third of employees have contemplated leaving their job because of the _________?

• team environment

• salary

• workload

• management

In a study of more than 500 participants, what percentage of respondents have considered leaving their job because of team friction?

• 25%

• 33%

• 50%

• 41.2%

Fill in the blank: 41.2% of respondents have felt ______ in teams.

• friction

• harmony

• joy

• indifference

According to recent research by the US Department of Labor, what is the primary reason people leave their jobs?

• Lack of pay

• Lack of promotions

• Lack of appreciation

• Lack of benefits

What is the reported cost to an organization of losing an employee according to the Society for Human Resources?

• 150% of their salary and benefits

• 200% of their salary and benefits

• 250% of their salary and benefits

• 300% of their salary and benefits

Fill in the blank: Unhappy and disengaged employees who remain can cost the company ___ of their salary annually.

• 34%

• 20%

• 50%

• 10%

What book by Patrick Lencioni popularized the identification of key team dysfunctions?

• The Five Dysfunctions of a Team

• The Seven Habits of Highly Effective People

• Good to Great

• The Lean Startup

According to the model mentioned, what areas does it highlight to predict team success?

• Cohesion, productivity, and goal achievement

• Marketing, sales, and customer service

• Innovation, creativity, and design

• Finance, accounting, and budgeting

Fill in the blank: As Steven Covey states, "Trust always affects outcomes—______ and cost."

• speed

• efficiency

• quality

• reliability