Crimes

What is the purpose of our Anticorruption Policy?

• To prevent and punish actions that may be considered corrupt.

• To denounce and punish actions that may be considered corrup or criminal.

• To prevent, detect, denounce and remedy any actions that may be considered corrupt or criminal

You work in an area where you have internet access. You love music and decide to download an application. You do not have the license to install it, however, you know how to get the app without the licence. What should you do?

• I must not download any program, software or application without having the corresponding licenses, otherwise I would be committing a crime

• I must ask my supervisor and, if he/she gives me permission, I can still download it without a license.

• I should download the application because, when I access the Internet, I can download this type of app for personal use.

You have seen one of your co-workers s breaking Company rules. You know this could have serious consequences for your colleague and for the entire company. What should you do?

• I must be discreet abou e information I have, and keep quiet.

• must immediately report this situation to the Meliá compliance body.

• I should explain to my colleague that what he/she is doing is wrong.

Someone has just arrived at your workplace and tells you that he/she is about to carry out an inspection. What must you do?

• I must give them all the information they request, and offer all the data I can.

• I must ask for credentials and the reason for the inspection, notify my supervisors, accompany the person to a room where there is no access to confidential information, and grant only what is required.

• I must tell them I am unable to attend to their request, and that my superior is not present; this way, I will avoid any uncomfortable situations for our Company.

One of our cleaning product suppliers has offered you a trip to Cancun, all expenses paid, in exchange for choosing them as the sole supplier of these materials. Should you accept the offer?

• I don't see why I shouldn't accept this trip, they already are our suppliers, and I wouldn't be breaking any rules.

• I must inform my superiors and, if they allow me to accept, I can.

• I must not accept it because it is a bribe. In addition, I must inform the Meliá compliance body about this situation.

If a Meliá employee had engaged in any illegal conduct, what consequences would it have?

• In addition to seriously breaching the internal regulations, depending on each case, it may be brought to the attention of the authorities in each country where the event occurs, so that the appropiate measures are taken.

• He/she would be fired from the Company.

• The employee would be made to understand that his/her conduct was improper

How important do you think wildlife and nature are for Meliá?

• Flora and fauna help us to offer our clients a unique experience.

• Fauna and flora only provide a landscape, we have to focus on improving customer services.

• This has a minimum level of importance; our building facilities define our customer experience.

You are the new compliance officer at our company, what do your functions include?

• Promote a culture of regulatory compliance, ensure and coordinate training and awareness actions at all levels.

• Act as the right hand of Company executives in the management of construction licenses.

• Implement sanctions for anyone who fails to comply with company regulations.