WPR 6-10 Interpersonal Skills
Authored by Gina Morrello
Professional Development
9th - 12th Grade
Used 2+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
16. A customer who speaks little English calls with questions about a product he recently purchased at your store. You are having difficulty understanding him. What is your best approach to helping this customer?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
17. Project tasks have been assigned to individual team members. Which action MOST hurts the potential success of the team?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
18. _____ allows you the opportunity to define your company's goals, ethics, culture, and norms for decision making.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
19. Which of the following is most closely related to the "culture" of an organization?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
20. The sometimes predictable fluctuations in economic activity of one company, such as employment and production, are referred to as:
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
21. What is the result of a large supply but a low demand for a particular product?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
22. If you are interested in a promotion, which of the following is essential?
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