4 chương đầu gsks

What are the "5M" resources in management?

• Money, Machines, Materials, Methods, Manpower

• Motivation, Machines, Materials, Methods, Money

• Manpower, Marketing, Management, Money, Machines

• Methods, Morale, Management, Manpower, Media

Which of the following is a supervisory - level responsibility?

• Strategic planning

• Vision setting

• Day-to-day activity planning

• Long-term investment analysis

Which function involves creating structure and assigning tasks?

• Planning

• Organizing

• Directing

• Controlling

What is the primary goal of staffing?

• Reduce cost

• Hire relatives

• Meet daily plans

• Hire the right people for the right jobs

Which of the following is NOT one of the five management functions?

• Coordinating

• Motivating

• Directing

• Controlling

Who are supervisors directly responsible to

• guests

• shareholders

• middle managers

• suppliers

"Linking pin" refers to the role of

• Top managers

• Front desk staff

• Supervisors

• Customers

which of the following is a "technical skill" of supervisors

• drawing vision

• performance appraisal

• Supervising employee work

• Building corporate culture

Interpersonal skills include

• Coding programs

• Drawing blueprints

• Motivating and negotiating

• Creating schedules

Conceptual skills involve:

• Physical strength

• Equipment usage

• Problem-solving and relating situations

• Typing speed