Vocabulary and Problem Recognition Quiz

Match each vocabulary word with its correct definition: Urgent - ___

• Requiring immediate action or attention

• Failure to complete something by the agreed time

• When something happens later than expected or planned

• Not meeting acceptable standards of performance or reliability

• When an entire system stops functioning properly

Match each vocabulary word with its correct definition: System failure - ___

• Failure to complete something by the agreed time

• When something happens later than expected or planned

• Not meeting acceptable standards of performance or reliability

• Requiring immediate action or attention

• When an entire system stops functioning properly

Match each vocabulary word with its correct definition: Delay - ___

• When something happens later than expected or planned

• When an entire system stops functioning properly

• Requiring immediate action or attention

• Failure to complete something by the agreed time

• Not meeting acceptable standards of performance or reliability

Match each vocabulary word with its correct definition: Poor quality - ___

• Not meeting acceptable standards of performance or reliability

• Requiring immediate action or attention

• Failure to complete something by the agreed time

• When an entire system stops functioning properly

• When something happens later than expected or planned

Match each vocabulary word with its correct definition: Technical issue - ___

• Not meeting acceptable standards of performance or reliability

• A general term for problems related to technical aspects of work

• Requiring immediate action or attention

• When an entire system stops functioning properly

• When something happens later than expected or planned

Match each vocabulary word with its correct definition: Missed deadline - ___

• Not meeting acceptable standards of performance or reliability

• Requiring immediate action or attention

• When something happens later than expected or planned

• Failure to complete something by the agreed time

• When an entire system stops functioning properly

Complete each sentence with the most appropriate phrase from the box: (IT System Failure) _________________ a major system failure with our customer database.

• We're dealing with...

• The situation has led to...

• This is caused by...

Complete each sentence with the most appropriate phrase from the box: (Missed Deadline) _________________ our team having to work overtime this weekend.

• We're dealing with...

• The situation has led to...

• This is caused by...

Complete each sentence with the most appropriate phrase from the box: (Network Problems) _________________ outdated networking equipment that needs replacement.

• We're dealing with...

• The situation has led to...

• This is caused by...

Complete each sentence with the most appropriate phrase from the box: (Quality Control) _________________ inconsistent product quality from our new supplier.

• We're dealing with...

• The situation has led to...

• This is caused by...