
WOW EPP Quiz
Quiz
•
Professional Development
•
Professional Development
•
Practice Problem
•
Medium
Kylee Anderson
Used 4+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many days will the device and rate plan prices be saved for after you generate an eVS code for a customer?
0
7
14
21
Forever
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
True or False: All EPP activations/renewals are unlocked by an offer code
True
False
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
True or False: EPP accounts are eligible for TELUS Family Discount
True
False
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How do you migrate an existing consumer account to EPP?
Customers must choose a new phone number
You must verify their employment through eVS and call Channel Care for a migration
Complete a EPP credit check as per standard process
Customers must pay a $70 migration fee first
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
True or False: You can use the same eVS code for multiple lines
True
False
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following can be accepted for proof of employment?
Pay stub
Work badge
Work email
It depends on the organization
Personal email
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where do you find EPP pricing (plans and promos)?
Partners
Teams Group Chat
EPP eVS
Pricing Grid
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