Computer Troubleshooting Quiz

Why is regular maintenance important for your computer?

• To play games faster

• To secure your Wi-Fi

• To increase speed and lifespan

• To change the screen resolution

What is the primary purpose of troubleshooting a computer?

• To install antivirus software

• To identify and solve problems

• To upgrade hardware

• To uninstall unnecessary programs

Which of the following is NOT a benefit of maintaining your computer?

• Preventing errors

• Reducing dust

• Securing data

• Saving time

When is it appropriate to call a computer technician?

• When you're bored

• When basic troubleshooting fails

• When you want a faster computer

• When you update software

Which combination best represents the main areas to troubleshoot in a computer system?

• Hardware, software, users

• Hardware, software, operating system

• Printer, keyboard, mouse

• Input, process, output

A printer that is not recognized by the system likely indicates which type of problem?

• Software problem

• Internet issue

• Hardware problem

• File corruption

Being unable to install a new program is usually caused by:

• Hardware failure

• Driver error

• Software-related issue

• BIOS malfunction

What does the term “debugging” refer to in computing?

• Installing new applications

• Fixing physical parts

• Reducing software errors

• Removing hardware components

Why might a computer start in Safe Mode?

• Low battery

• Corrupt operating system files

• Full storage

• A damaged USB port

What is typically the first step when troubleshooting a computer issue?

• Replace the hard drive

• Identify the problem

• Check the internet

• Call an expert