Negotiation theories and techniques - Team 8

What is my negotiation experience?

• Negotiation over swapping work shifts with a Coworker

• Negotiate a salary increase with HR

• Negotiate changes in restaurant operations with management

Why did I need to negotiate the shift swap?

• I had a school exam on the same day

• I had to attend my brother’s wedding

• I was feeling unwell

What was my initial offer to the coworker?

• To pay them extra money

• To buy them dinner

• To cover two or three of their weekday shifts

What was the final outcome of the negotiation?

• The coworker refused and I didn’t attend the event

• The coworker agreed and we updated the schedule with the manager

• The manager rejected the change

What is BATNA in this negotiation?

• Asking the manager for unpaid leave or finding another coworker to swap shifts

• Convincing the manager to cancel the shift

• Not attend the wedding and go to work as usual

What could I have done better in this negotiation?

• Ask the manager to force the shift change

• Offer money instead of shift swaps

• Ask the coworker about their preferences before proposing a solution

What is one key takeaway from this experience?

• Negotiation is about finding mutual benefit, not just getting what you want

• It's best to pressure others until they agree

• Always avoid compromising in workplace negotiations

What is one advantage of offering a win-win solution?

• It builds trust and encourages future cooperation

• It guarantees you always get more than the other person

•  It helps avoid talking to the manager

Why is knowing your BATNA important?

• It allows you to force the other party to agree

•  It helps you avoid having any alternatives

• It gives you a clear backup plan if the negotiation fails

What best describes the final reflection from the experience?

• Negotiation is only useful for managers

• Good negotiation always gets you what you want

• Effective negotiation is about empathy, preparation, and creating mutual gains