What is an E-ticket?

• A ticket that requires a physical boarding pass

• A ticket that can only be used for international flights

• A paperless ticket stored in the airline’s system

• A paper ticket issued by the airline

What does PNR stand for?

• Passenger Number Record

• Personal Name Reference

• Passenger Name Record

• Personal Name Record

What is the Base Fare?

• The price for a round trip ticket

• The price after all fees are added

• The starting price of the ticket before taxes and fees

• The total price of the ticket including taxes

What are Airport Taxes and Fees?

• Charges for checked baggage

• Extra charges for airport use and services

• Fees for changing flight dates

• Costs associated with travel insurance

What does Baggage Allowance refer to?

• The maximum weight for carry-on bags only

• The total weight or number of bags included in the fare

• The number of bags allowed for international flights

• The weight limit for checked baggage only

What is the process of Check-in?

• Confirming your presence on the flight and receiving a boarding pass

• Changing your flight schedule

• Requesting special services

• Calculating baggage fees

What is a Boarding Pass?

• A document that allows passengers to enter the aircraft

• A ticket that can be used for multiple flights

• A receipt for baggage fees

• A form for travel insurance

What does 'No Show' mean?

• A passenger who arrives late for the flight

• A passenger who doesn’t show up for the flight

• A passenger who changes their flight

• A passenger who cancels their ticket

What is Rebooking?

• Requesting a refund for a ticket

• Buying a new ticket for a different flight

• Changing the flight schedule or dates

• Upgrading to a higher class

What is a Stopover?

• A short connection between flights

• A long stop between flights, usually 24+ hours for international

• A direct flight without any stops

• A layover of less than 4 hours