Online Communications Technologies

Sort the communication technologies into either SYNCHRONOUS or ASYNCHRONOUS

Groups:

(a) SYNCHRONOUS

,

(b) ASYNCHRONOUS

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• 
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• 
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Sort the communication technologies into either PRIVATE or PUBLIC

Groups:

(a) PRIVATE

,

(b) PUBLIC

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• 
• 
• 
• 

You received an email about required training from the HR department at your company. It was sent to you and everyone else in the company.

Match the email options with their appropriate use.

• Forward

• if you want to send the email to someone who was not one of the original recipients

• Reply All

• If you want to reply ONLY to the HR department

• Reply

• If you want to reply to the HR department and include all the other recipients on the email

Sandra wants to email the McKinney Nothing Bundt Cakes shop.

Which of the following is a valid email address?

• mckinney@nothingbundtcakes

• [e-mail]

• mckinney#nothingbundtcakes

• mckinney#nothingbundtcakes.com

Files that you send along with an email message are called __________.

• extras

• attachments

• paperclips

• e-files

Match each communication type with its first message.

• Telephone

• What hath God wrought?

• Email

• Merry Christmas

• Telegram

• QWERTYUIOP

• Text message

• Mr. Watson, come here, I want to see you.

​ (a)   messages only support text. You can use up to 160 characters per message.

​ (b)   messages support pictures, audio, and videos.

• SMS
• MMS
• Push
• Poll
• CMS

True or False:

You cannot access emails, text messages, message boards, and online chats and read them again later unless you manually saved them.

• True

• False

Answer explanation

Email, text messages, and message boards typically save their conversations automatically.

Online chat is not typically saved unless you choose to manually download a copy at the conversation's conclusion.

When did VoIP transmissions first begin?

• 1973

• 1999

• 2003

• 1995

Answer explanation

VoIP transmissions first began in 1973 as a result of the experimental Network Voice Protocol (NVP) invented for the ARPANET.

In 1995, VocalTec created the first for-profit Internet phone.

In 1999, Teledvance entered the market with advanced VoIP capabilities.

In 2003, Skype launched its beta software and emerged as one of the first applications to allow calls to landlines and cells phones using VoIP.

Sort the options into VoIP ADVANTAGE or DISADVANTAGE

Groups:

(a) ADVANTAGE

,

(b) DISADVANTAGE

• Affected by power outages

• Needs adequate bandwidth

• Reliance on stable Internet connection

• Costs less than traditional phone lines

• Accessible around the world