Root Cause Analysis Assessment

What is the main purpose of Root Cause Analysis (RCA)?

• To assign blame for a failure

• To identify and eliminate the root cause of a problem

• To report incidents to management

• To monitor key performance indicators

Which tool is commonly used to repeatedly ask 'Why?' to uncover the root cause?

• Pareto Chart

• Control Chart

• 5 Whys

• Flowchart

In a Fishbone Diagram, which of the following is NOT a typical cause category?

• Man

• Method

• Money

• Machine

Which statement best describes a symptom?

• The direct cause of a problem

• The visible effect of a deeper issue

• The best solution to a problem

• A process improvement

What is the goal of implementing corrective actions after RCA?

• To prevent recurrence of the same problem

• To complete paperwork

• To change company policies

• To punish those responsible

Which of the following tools helps prioritize problems based on frequency or size?

• Scatter Diagram

• Fishbone Diagram

• Pareto Chart

• Gantt Chart

Which action is typically performed first in the RCA process?

• Identify potential solutions

• Define the problem clearly

• Brainstorm all possible causes

• Verify corrective actions

What is the main disadvantage of using only the 5 Whys method?

• It requires software

• It is too complicated

• It may miss deeper systemic causes

• It needs too much data

Which of the following best represents a root cause?

• Operator forgot to turn on a switch

• Machine stopped suddenly

• Operator was not trained on the new procedure

• Alarm system activated

What is the purpose of verifying the effectiveness of corrective actions?

• To satisfy audit requirements

• To ensure the root cause has been eliminated

• To train new employees

• To reward the RCA team