Choosing the Right Communication Medium

According to the passage, which of the following is NOT mentioned as a way to share messages?

• In person

• Video call

• On the phone

• Through social media

Fill in the blank: If you’re in the middle of an emergency, the best way to get help fast is by making a _________.

• phone call

• text message

• email

• social media post

Which of the following is a weakness of using a phone call to share complex information, according to the passage?

• It is too slow

• It is hard to remember everything

• It is not personal

• It is expensive

The medium you choose can have a significant impact on the success of your ________ and the information you are sharing.

• communication

• entertainment

• travel

• education

According to the passage, what two factors does the right communication medium depend on?

• A) Situation and message

• B) Time and money

• C) Place and people

• D) Technology and speed

Which statement best reflects NovaEdge’s company culture?

• A) Employees are encouraged to innovate, collaborate, and grow

• B) Performance is valued more than team contributions

• C) Employees are expected to follow without questioning processes

• D) Success is based on maintaining long-standing routines

Which of the following is an example of professional behavior at NovaEdge?

• Sharing feedback only when asked

• Communicating respectfully and meeting deadlines consistently

• Prioritizing personal projects during work hours

• Waiting until the end of the day to check messages

When should you use Microsoft Teams Chat instead of email?

• When you need to send a formal update to a client

• When discussing time-off requests with HR

• For quick check-ins, casual updates, or real-time collaboration

• When submitting final project documentation

What is expected of employees when working from home?

• Flex hours with no requirement to communicate your schedule

• Maintain regular hours, stay responsive, and follow team norms

When working in the office, you should respect shared spaces, minimize distractions, and follow the company dress code.

• True

• False