PERFORMANCE APPRAISAL

How many steps are there in the performance appraisal process?

• 3

• 5

• 6

• 8

What does SMART goal stand for?

• Specific, Measurable, Achievable, Realistic, and Time-bound

• Simple, Measurable, Achievable, Realistic, and Time-bound

• Specific, Measurable, Achievable, Realistic, and No time-bound

• Simple, Measurable, Achievable, Realistic, and No time-bound

Which method is commonly used for performance appraisal?

• Rating scale method

• Comparison method

• Diary method

• All of the above

How often is the performance appraisal cycle usually conducted?

• Weekly

• Monthly

• Quarterly

• All of the above

1. What needs of employees does performance appraisal help identify?

• • Training and development needs

• • Potential assessment

• • Promotion potential

• • All of the above

What are performance standards?

• Criteria to measure job performance

• • Criteria to measure work attitude

• • Criteria to measure communication skills

• • Criteria to measure creativity

1. What is a performance appraisal interview?

• • An official meeting between a manager and an employee to discuss job performance

• • A meeting between colleagues to discuss job performance

• A meeting between an employee and a customer to discuss job performance

• • A meeting between a manager and a customer to discuss job performance

1. What is the rating scale method?

• • Evaluating employees based on a rating scale

• • Evaluating employees based on comparison

• • Evaluating employees based on a diary

• • Evaluating employees based on observation

1. What is 360-degree feedback?

• • Feedback from multiple sources such as supervisors, colleagues, and subordinates

• • Feedback from a single source, the supervisor

• • Feedback from a single source, the colleague

• • Feedback from a single source, the subordinate

1. What is work motivation?

• • Factors that drive employees to work effectively

• • Factors that drive employees to quit

• • Factors that drive employees to slow down

• • Factors that drive employees to work ineffectively