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4.01-4.03/Chapter 3 Test

Authored by Laura Smith

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9th - 12th Grade

30 Questions

Used 1+ times

4.01-4.03/Chapter 3 Test
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

First and foremost, which needs are guests motivated to meet?

Esteem and love
Love and belonging
Self-actualization and esteem
Physiological and safety

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Maslow’s Hierarchy of Needs explain?

The need for respect and love
The needs and motivations of people
The desire for people to be accepted
The foundation of one’s desire to be loved

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is an example of meeting a physiological need?

Love
Acceptance
Shelter
Education

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A college student is given four tickets to a sold-out concert. Which need is the student fulfilling?

Safety
Esteem
Physiological
Self-actualization

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is an example of secondary research?

Interview
Focus group
Survey
Published report

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A restaurant owner who works 12 hours every day of the week wants to have more time for friends and family. Which need is he exhibiting?

Safety
Love and belonging
Esteem
Self-actualization

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Jen’s Coffee Shop is conducting a series of focus groups with local residents to determine possibilities for future expansion. They are also doing one-on-one interviews with local business owners. These are examples of

moments of truth.
primary research.
secondary research.
service recovery.

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