Chapter 11 Organizational Behavior

________ is defined as ʺthe multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes. [C1]

• Industrial psychology

• Organizational psychology

• Behavioral science

• Organizational behavior

Organizational behavior focuses on three interrelated levels of analysis: [C1]

• emotions, intentions and actions

• planning, executing and results

• planning, executing and results

• thinking, feeling, and acting

OB specialists derive knowledge from a wide variety of social science disciplines. ________ is useful for studying negotiation and decision making. [C2]

• Psychology

• Political science

• Economy

• Sociology

A(n) ________ is defined as a structured system consisting of groups and individuals working together to meet some agreed-upon objectives. [C1]

• task force

• team

• organization

• open system

Frederick Winslow Taylor recommended that ............. [C2]

• workers be given more autonomy in the operation of their jobs

• a bureaucracy be established to provide order in the workplace

• a standard hourly wage be implemented to discourage absenteeism

• a bureaucracy be established to provide order in the workplace

Frederick Winslow recommended that increasing employee wages would ...... [C2]

• improve the relationship between managers and employees

• raise employee motivation and make them more productive

• encourage employees to work fewer hours for the same weekly wage

• make production costs too expensive and products less competitive

A major finding of the Hawthorne studies is that ... [C2]

• organizations are social systems

• working conditions impact productivity

• employees work best without close supervision

• employees are economic creatures

Classical organizational theory focused on ....... [C1]

• establishing the means of controlling worker activities

• effectively organizing the work of individuals

• the efficient structuring of organizations

• the effective allocation of monetary incentives

Weber believed that ________ is the one best way to efficiently organize work in all organizations. [C2]

• scientific management

• time and motion management

• Theory X and Y

• bureaucracy

The field of organizational behavior focuses on three interrelated levels of analysis: attitudes, intentions, and behavior. [C1]

• True

• False