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Professional Development

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30 Qs

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Assessment

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Other

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Professional Development

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Practice Problem

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Hard

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Deen n

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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in crisis management planning?

Reacting to threats
Identifying potential risks
Calling emergency services
Informing customers

Answer explanation

Identifying potential risks helps in proactive preparation and prevention.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is responsible for executing a crisis management plan?

Frontline workers
Only executives
Crisis management team
Customers

Answer explanation

A designated crisis management team ensures coordinated and efficient response.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is essential in a crisis communication plan?

Ignoring the media
A list of lunch providers
Pre-drafted communication templates
Social media memes

Answer explanation

Pre-drafted templates ensure quick, consistent messaging during a crisis.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why are regular drills important?

For employee entertainment
To test evacuation speed
To practice response procedures
To reduce training costs

Answer explanation

Drills help employees respond effectively under pressure.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How often should a crisis management plan be reviewed?

Never
Once a decade
Only after a real crisis
Periodically (e.g., annually or after major changes)

Answer explanation

Regular reviews keep the plan relevant and effective.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be included in stakeholder mapping?

Only customers
Only suppliers
All key internal and external stakeholders
Only board members

Answer explanation

Comprehensive stakeholder mapping ensures all impacted parties are considered.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which tool helps assess the vulnerability of third-party vendors?

Marketing reports
Security audits
Sales pitches
Annual budgets

Answer explanation

Security audits identify risks in vendor operations.

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