Noname bro

What is the primary requirement for transportation vehicles to ensure service quality?

• High speed

• Large size.

• Technical safety compliance

• Expensive fuel

Regular vehicle maintenance helps to

• Increase speed

• Reduce staff workload

• Detect and address potential issues.

• Lower fuel prices

Cleanliness of vehicles contributes to:

• Reducing pollution
  

• Comfortable environment for passengers.

• Lower maintenance costs
  

• Faster trips
  

What is NOT typically considered an amenity in modern transport vehicles

• Air conditioning
  

•  Reclining seats
  

• • Wi-Fi.
    
    

•  Free hotel rooms

Well-equipped vehicles help to:

• Lower taxes
  

• Reduce driving time
  

• Improve customer satisfaction.

• Increase parking space

Drivers should possess

• Good looks
  

•  Valid licenses.

• Free snacks
  

• • Expensive vehicles
    
    

Why is driver politeness important?

• Reduces cost
  

• Avoids legal problems
  

•  Creates positive impressions.

•  Increases fuel efficiency
  

6. Support staff are mainly responsible for:
   
   

• Fueling vehicles.

• Selling tickets

• Handling luggage and trip info

• • Organizing parties
    
    

6. The customer service team helps by:
   
   

•  Driving buses
  

• Providing fast booking and complaint handling.

• Checking tire pressure
  

• • Designing the company logo
    
    

A professional workforce provides:

•  An increase in advertising costs.

• Higher rental fees
  

• A sustainable competitive advantage

• A temporary competitive edge