Quiz về quy định của Cathay Pacific

Are customers allowed to use lithium rechargeable batteries on Cathay Pacific flights?

• Only in business class

• Only in first class

• No

• Yes

Nora is on her flight to HKG and notices that her power bank is out of battery. How can she charge her power bank?

• Non of above

• Use power from the laptop

• Use power from the airplane

• Use power from the seat

On a Cathay flight, Aria is looking for a place to store her power bank. She wonders where the power bank can be stored?

• In the handbag under her seat

• Non of above

• In the handbag under the seat in front of her

• In the overhead compartment

What is the new version of Altéa Customer Management that will be released?

• Version 86

• Version 85

• Version 84

• Version 87

What should staff do when handling involuntary denied boarding and downgrades?

• All of the above

• Provide an immediate payment voucher

• Provide a refund voucher at the check-in counter

• Provide a receipt voucher in the Customer+ app

Isla is preparing for her business trip. She wonders which level employees have access to the business class lounge when Duty travel?

• Level D

• Level C

• Level B

• Level A

Elijah is a level D employee and wants to access the Cathay lounge. What can he do to enter this lounge?

• Just need a business class ticket

• Not allowed

• Just need to register in advance

• Just need to present the employee ID

What must the GHA must add on CM for issuing lounge card for employees on duty travel?

• LGAC

• Employee ID

• Galaxy ID

• Non of above

Henry is preparing for his CX flight and is wondering whether passengers can bring power bank in his carry-on luggage?

• Yes, but must be put in hand carry

• Yes, with no quantity limit

• No, only allowed in checked luggage

• Yes, but only one battery

Business class lounge access for Level D employees on Duty Travel just apply for Cathay lounge only.

• True

• False