Match the concept to the scenario below:
A student says they’re the first in their family to go to college.
Disney Magic Moments at UTPB Check-in
Quiz
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Other
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University
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Medium
Ella Lujan
Used 1+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario below:
A student says they’re the first in their family to go to college.
Positive Language
Active Listening
Creating Belonging
Host Mindset
Answer explanation
Magic Action: Share a personal story or introduce them to an orientation leader who is also first-gen.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
A student from Crane, TX seems unsure about finding the Welcome Center to drop off their official transcript at the Registrar.
Enthusiasm & Energy
Host Mindset
Personalized Experience
Attention to Detail
Answer explanation
Magic Action: Walk with them to the location instead of just pointing.
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
A worried parent asks about tutoring and you’re unsure of the details.
Enthusiasm & Energy
Active Listening
Create Belonging
Positive Language
Answer explanation
Magic Action: Say, "Great question! Let me find the best person to help you with that," then follow up.
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
A student from Houston, TX is sitting alone at the pool party.
Enthusiasm & Energy
Personalized Experience
Positive Language
Intentional Connection
Answer explanation
Magic Action: Sit with them, ask about their hometown, and introduce them to another student from a nearby town.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
Your group is quiet during the first break out sessions and avoids eye contact.
Enthusiasm & Energy
Personalized Experience
Positive Language
Attention to Detail
Answer explanation
Magic Action: Lead an engaging icebreaker or team game that loosens the group up.
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
A student is tearing up and tells you they don’t know anyone and feel nervous.
Positive Language
Personalized Experience
Host Mindset
Active Listening
Answer explanation
Magic Action: Validate their feelings, introduce them to a buddy, and follow up during the session.
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Match the concept to the scenario:
A student from Midland, TX has never been in the SAC.
Positive Language
Personalized Experience
Host Mindset
Active Listening
Answer explanation
Magic Action: Give a short personal tour with fun facts or student tips.
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