Inspire Trust

During a major team restructure, which action best reflects a leader demonstrating trust-building intent?

• Sharing only high-level outcomes to avoid unnecessary anxiety

• Explaining the purpose behind the change and inviting questions, even before all details are finalized

• Waiting until all the facts are in place before communicating anything to avoid confusion

• Reassuring the team that leadership knows what’s best and has things under control

Which statement best reflects the core principle of "Intent" in building trust as a leader?

• . “My goal is to deliver results, so how I’m perceived is secondary.”

• “I need to protect my team from too much information until decisions are finalized.”

• My actions are guided by clear motives and genuine concern for others’ success.”

• Trust is earned over time, so I don’t need to explain my decisions now.”

Your team just missed a project deadline due to poor coordination. As the team lead, you're asked to explain what happened in the next leadership meeting.

Which action best reflects integrity?

• Blame the team’s lack of urgency and say they didn’t follow your instructions.

• Say nothing in the meeting and hope no one brings it up.

• Take responsibility for the missed deadline, explain what went wrong, and outline how you’ll prevent it next time.

• Send an email to your manager before the meeting to shift focus to another project that’s on track.

Amira has a solid history of delivering high-quality projects on time. However, in the last year, her performance has declined, and her team has noticed delays and a lack of follow-through. In meetings, she often references her successful past but doesn’t address current issues.

What might people question about Amira’s credibility?

• A. Her technical skills
  

• B. Her honesty with the team
  

• C. Her current performance and ability to deliver future results
  

• D. Her attitude toward leadership

Which of the following best represents the three key indicators people use to evaluate your credibility based on results?

• A. Personality, attitude, and values

• B. Past performance, current performance, anticipated performance

• C. Education, experience, and goals

• D. Honesty, humility, and hard work

Why is it important to focus on current performance, even if you have a strong past record?

• A. Because people forget past achievements quickly

• B. Because current performance shows you're not just relying on previous success
  

• C. Because only current results matter in business
  

• D. Because past results are no longer relevant