All the ways in which people differ are known as

• culture.

• diversity.

• subculture.

• ethnocentrism.

Which of the following characteristics is a primary dimension of diversity:

• Age

• Income

• Language

• Religion

Which of the following characteristics is a secondary dimension of diversity:

• Race

• Ethnicity

• Gender

• Geographic location

Valuing diversity means

• ignoring differences.

• minimizing differences.

• acknowledging differences as assets.

• acknowledging differences as problems.

Which of the following is evidence that diversity cannot be avoided:

• The demographic makeup of today’s workforce

• Stereotypes and prejudices

• Language barriers

• The value placed on individualism

Barry’s family is originally from Ireland. Their customs, habits, and traditions are known as their

• culture.

• stereotype.

• diversity.

• religion.

Even though she’s very different from them, Marci values her coworkers and their ideas. She’s willing to adjust her opinions and behaviors because she shows

• communication.

• prejudice.

• cultural sensitivity.

• ethnocentrism.

Tom believes that his own culture is naturally better than other cultures. This is an example of

• cultural sensitivity.

• diversity.

• individualism.

• ethnocentrism.

Judgments based on feelings rather than facts are

• prejudices.

• stereotypes.

• religious differences.

• color associations.

Which of the following is an example of a businessperson developing cultural sensitivity:

• Practicing oral presentation skills

• Taking a course in ancient history

• Learning differences in body language

• Studying road maps of various countries