What is motivation?

• A workplace requirement
• The set of forces that prompt a person to release energy in a certain direction
• The result of economic incentives
• An extrinsic reward

True or False. Motivation is defined as the set of forces that prompt a person to release energy in a certain direction.

• True
• False

True or False. Reinforcement is defined as the set of forces that prompt a person to release energy in a certain direction.

• True
• False

What do most motivated and hardworking employees become for a business?

• A liability
• An obstacle
• A competitive advantage
• A cost

True or False. Motivated and hardworking employees can become a crucial competitive advantage for a business.

• True
• False

True or False. Motivation of employees does not impact how competitive a business is.

• True
• False

How does motivation relate to needs and wants?

• Motivation is unrelated to needs and wants.
• Motivation satisfies needs but not wants.
• Motivation is essentially a need-and-want-satisfying process.
• Motivation creates tension without addressing needs or wants.

True or False. Motivation is a need-and-want-satisfying process, addressing the gaps between what is and what is required or desired.

• True
• False

True or False. Employees are motivated by satisfying wants, not needs.

• True
• False

What are the two main categories of rewards?

• None of these
• Monetary and non-monetary
• Immediate and delayed
• Personal and professional
• All of these