Express Employment Professionals Business Office Technology Cert

Which of the following are devices for sending and receiving printed documents over telephone lines?

• Copiers

• Scanners

• Wi-Fi

• Fax machines

With Wi-Fi, __________ are used to transport the Internet signal between the computer and a router.

• Cables

• Infrared waves

• Ultraviolet waves

• Radio waves

Which of the following is a private Local Area Network?

• Internet

• Intranet

• Ethernet

• I-net

What is the main circuit board inside the computer called?

• CD-ROM

• Video card

• ROM

• Motherboard

Karl’s computer slows down when he opens several computer programs. Which of the following is why this occurs?

• Karl has bad ROM

• Karl does not have a large enough video card

• Karl has limited RAM space

• Karl has a small hard drive

Allison and Jessica send messages to each other at their place of employment using an online chat room. What is this process called?

• Real-time operation

• Unix messaging

• Firewall manipulation

• Network messaging

Which of the following is the space between the margin and where the text begins?

• Soft return

• Hard return

• Indent

• Alignment

Which of the keys on the keyboard controls the function of the 10-key pad?

• Number lock

• Caps lock

• Insert

• F1

Which type of envelope is the most commonly used style of envelope in the United States?

• Catalog

• Commercial

• Announcement

• Baronial

Where should the return address be written on an envelope?

• The lower, left-hand corner

• The upper, left-hand corner

• The lower, right-hand corner

• The upper, right-hand corner