mgmt semi final quiz 2

What is a key benefit of having experienced team members?

• They always agree with the leader.

• They improve work processes and reduce errors.

• They require less supervision.

• They focus solely on individual tasks.

Sharing lessons from past emergencies helps teams to:

• Assign blame for previous incidents.

• Repeat the same actions in future emergencies.

• Avoid repeating mistakes.

• Create more complex emergency protocols.

Motivated followers are best described as:

• Reluctant to take on new tasks.

• Highly engaged and enthusiastic about their roles.

• Only focused on their basic responsibilities.

• Often disagreeing with team goals.

A characteristic of an assertive follower is their ability to:

• Avoid difficult conversations.

• Only support the leader's ideas.

• Communicate openly and honestly.

• Remain silent during decision-making.

What is a primary focus of motivated followers?

• Challenging authority.

• Maintaining the status quo.

• Enthusiasm and commitment.

• Individual recognition.

Assertive followers emphasize which of the following in their approach?

• Strict adherence to rules without question.

• Confidence and communication.

• Avoiding responsibility for their actions.

• Primarily focusing on personal goals.

During an emergency, assertive followers contribute to team coordination by:

• Remaining quiet to avoid confusion.

• Clearly communicating and maintaining composure.

• Following instructions without question, even if flawed.

• Creating unnecessary distractions.

Sharing past crisis experiences can lead to:

• Slower decision-making due to over-analysis.

• Quicker and more informed decisions.

• Increased conflict within the team.

• A greater likelihood of repeating errors.

Creating a knowledge repository of past experiences helps teams by:

• Limiting access to information to senior members only.

• Ensuring that past mistakes are forgotten.

• Providing a collective pool of experiences for learning.

• Discouraging new approaches to problem-solving.

During a safety drill, a new team member is unsure how to use a fire extinguisher. An experienced team member quickly shows them the steps based on their past involvement in a real fire incident. This demonstrates the benefit of team experience in:

• Increasing competition among team members.

• Improving efficiency and effectiveness through shared knowledge.

• Creating unnecessary delays in training.

• Making new members feel inadequate.