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PR Refresher PKT

Authored by Shutterfly Training Team

Professional Development

Professional Development

Used 3+ times

PR Refresher PKT
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10 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If the session is being done at the school, what will customers get so they can make the appointment online?

Appointment Code

Access Code

Session ID

Password

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What information does the customer need to enter in order to claim the student's images on shop.prestigeportraits.com?

Session ID, School Student ID, Session ID, and Access Code

Session ID, Access Code, Student School ID, Relationship to the Student

Session ID, Access Code, Student's Last Name, Relationship to the Student, and Phone Number

Session ID, Appointment Code, Student's Last Name, and Relationship to the Student

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

How much time before the Yearbook Selection Deadline does Lifetouch need to guarantee specific retouching requests are completed before pictures are sent to the school?

Two Weeks

One Week

3-5 Business Days

No time is needed

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What retouching automatically comes with yearbook poses?

Premium Retouching

Basic Retouching

Custom Retouching

No Retouching

5.

REORDER QUESTION

2 mins • 1 pt

Put the steps to view Student Images in order.

Click Preview in the Window

Click the double arrows on the right

Click on Show Images in the drop down menu

Enter Session ID to open student account

Click box to the left of the APO Box

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What are the details of Promo Code 87PX?

Free Shipping

20% Off $299+

25% Off $99+

25% Off $199+

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Does Order # L8T-VJ8-X2 have any items that will ship separately?

Yes

No

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