
PR Refresher PKT
Authored by Shutterfly Training Team
Professional Development
Professional Development
Used 3+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
If the session is being done at the school, what will customers get so they can make the appointment online?
Appointment Code
Access Code
Session ID
Password
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What information does the customer need to enter in order to claim the student's images on shop.prestigeportraits.com?
Session ID, School Student ID, Session ID, and Access Code
Session ID, Access Code, Student School ID, Relationship to the Student
Session ID, Access Code, Student's Last Name, Relationship to the Student, and Phone Number
Session ID, Appointment Code, Student's Last Name, and Relationship to the Student
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
How much time before the Yearbook Selection Deadline does Lifetouch need to guarantee specific retouching requests are completed before pictures are sent to the school?
Two Weeks
One Week
3-5 Business Days
No time is needed
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What retouching automatically comes with yearbook poses?
Premium Retouching
Basic Retouching
Custom Retouching
No Retouching
5.
REORDER QUESTION
2 mins • 1 pt
Put the steps to view Student Images in order.
Click Preview in the Window
Click the double arrows on the right
Click on Show Images in the drop down menu
Enter Session ID to open student account
Click box to the left of the APO Box
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What are the details of Promo Code 87PX?
Free Shipping
20% Off $299+
25% Off $99+
25% Off $199+
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Does Order # L8T-VJ8-X2 have any items that will ship separately?
Yes
No
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