Careers_ Conflict

A line manager is someone who:

• Works in customer service

• Directly supervises employees

• Writes marketing strategies

• Manages suppliers

If a manager is micromanaging, they are:

• Allowing team independence

• Delegating tasks effectively

• Controlling every small detail

• Encouraging innovation

Good leaders often boost employee morale by:

• Giving negative feedback

• Ignoring personal achievements

• Recognizing hard work

• Avoiding communication

Someone who is on top of their game is:

• Avoiding challenges

• Performing at a very high level

• Playing safely

• Behaving carelessly

If you feel uncomfortable with a coworker’s behavior, you might:

• Ignore it

• Raise the issue with your friend

• Raise the issue with your manager

• Complain on social media

There’s a fine line between:

• Succeeding and relaxing

• Confidence and arrogance

• Failing and succeeding

• Silence and agreement

If an employee’s comment is out of line, it is likely:

• Polite and respectful

• Accurate but quiet

• Unprofessional or inappropriate

• Formal and appropriate

Conformity in the workplace often means:

• Everyone acts uniquely

• Following group norms or rules

• Encouraging disagreements

• Avoiding productivity

Someone who swims against the tide usually:

• Avoids attention

• Sticks to tradition

• Challenges common views

• Tries to blend in

People who like to fit in at work usually:

• Speak up often

• Challenge authority

• Avoid group norms

• Try to match the group’s behavior