Chp.7.2

When is World Consumer Rights Day observed?

• 24th December

• 15th March

• 9th August

• 26th January

What does the Right to Safety protect consumers from?

• Expensive products

• Harmful goods and services

• Advertisements

• Limited choices

Which of the following is part of the Right to Information?

• Knowing the price and expiry date of a product

• Choosing any product you want

• Asking for a replacement

• Complaining about bad service

Who can represent consumers in consumer forums?

• Only lawyers

• Only government officials

• Consumers or groups, even non-lawyers

• Only manufacturers

What can a consumer demand under the Right to Redress?

• Free advertisements

• To ignore defective products

• Unlimited product choices

• Repair, replacement, or refund

What are spurious goods?

• Genuine products

• Expensive brands

• Fake or harmful goods

• Certified products

What should a consumer do if a product stops working within warranty?

• Ignore it

• Complain immediately to the concerned authority

• Buy a new product

• Throw it away

What does pre-planned buying help avoid?

• Buying unnecessary products

• Buying only expensive products

• Buying fewer products

• Buying on impulse

Which is people's court

• Consumer organization

• Janhit yanchika

• Redressal forum

• Lok Adalat

What does Public Interest Litigation (PIL) mean?

• A complaint about private matters

• A legal case filed only by affected persons

• A legal case filed for the benefit of society or a large group

• A business rule