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Agent Training Quiz #1

Authored by Cierra Whitney

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Professional Development

Agent Training Quiz #1
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is Sycuan's Tribal Council Chairman?

Jamie LaBrake

Willie Tucker Jr.

Nathan LaBrake

Cody Martinez

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is Sycuan Resort and Casino’s General Manager?

Juan Baca

Kimberly Stromberg

DeVere Jones

Rob Cinelli

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should the code ACW be used?

When needing to complete work after a call

To go to the bathroom

For your last 15min break

When in training

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How far in advance should you submit your request for time off?

24hrs

3 weeks

2.5 weeks

1 week

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What animal is considered to be a service animal and is permitted to stay at the hotel?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Calls can be transferred to the General Manager if requested.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where is the host log found?

SharePoint

ShareDrive

Email

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