
Agent Training Quiz #2
Authored by Cierra Whitney
Other
Professional Development

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What information can be found in Sharepoint?
Availability Report
Groups Information
Bingo Information
All of the above
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do guests connect to WIFI on property?
Input their room number/player number
Input their last name
Accept terms of use
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You can assist in resetting a guest's TV?
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How much is it to rent a motorized scooter for 24hrs?
$100
$40
Free
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What application would you use to submit guest amenity requests?
SharePoint
Infor HMS
HotSOS
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All rooms come with robes and slippers.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many points are accrued if you no-call/no-show for your scheduled shift?
6 points
10 points
2 points
No points
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