Reservations Quiz #2

If we have a hotel restriction in place for the day of and a guest would like to pay for a room, you can book the paying guest a room.

• True

• False

If a guest is a H0 and we are at an H2 restriction, can you book the H0 guest a room?

• Yes

• No

A guest can be booked in to a room type that is negative for the day.

• True

• False

If a host calls to book a guest that does not meet the H restriction, the host can override for their guest.

• True

• False

What is the Sycuan Offer Redemption site used for?

• Looking up a player number

• Looking up what kind of complimentary rooms a guest has

• Looking up if a guest has available freeplay/gift offers

If you associate reservations, what will happen if you press the save button?

Evaluate responses using AI:

OFF

Can you look up a guest player card number in HMS?

• Yes

• No

When can you preassign a room number to a guest?

• Guest is paying or host is comping a balcony

• Booking a 2 bedroom suite

• Booking a penthouse or chairman suite

• ADA room

• All of the above

When a guest requests for an ADA room, what features are included in an ADA room?

• Shower/Tub with rails

• Toilet with rails

• A lower peep hole

• A lowered bed

• All of the above

Penthouse and chairman suites for a paying guests can be booked Thursdays-Sundays.

• True

• False