EPY5005

What is problem solving?

• A physical process of solving puzzles

• A cognitive process of finding a solution to a challenge

• A social process of managing relationships

• A biological process of adapting to stress

Which of the following is an example of a well-defined problem?

• Designing a new app

• Choosing a career path

• Solving a Sudoku puzzle

• Managing group conflict

What is 'functional fixedness'?

• Using a strategy repeatedly

• Tendency to see objects only in their usual function

• Inability to focus on a problem

• Choosing the best idea quickly

Which approach to problem solving focuses on mental representation and restructuring?

• Behavioral approach

• Information-processing approach

• Gestalt approach

• Cognitive load theory

The ‘Aha!’ moment in problem solving is also called:

• Fixation

• Trial and error

• Insight

• Heuristic

Which of the following is NOT a problem-solving strategy?

• Algorithms

• Heuristics

• Mental imagery

• Trial and error

Which strategy guarantees a solution if followed correctly?

• Heuristics

• Trial and error

• Algorithms

• Insight

What type of problem has a clear starting point, goal, and procedure?

Who introduced the idea of the problem space in the information-processing approach?

Name one method used to generate ideas creatively.