What is the primary principle of ethical communication?

• Ambiguity and vagueness

• Manipulation and deceit

• Honesty and transparency

• Exclusivity and secrecy

Active listening involves which of the following techniques?

• Interrupting frequently

• Reflecting, paraphrasing, asking questions, providing feedback.

• Ignoring the speaker

• Summarizing only at the end

How can body language influence communication?

• Body language has no impact on communication.

• Body language influences communication by conveying emotions and attitudes, enhancing or contradicting verbal messages.

• Body language is solely about posture and not emotions.

• Body language only affects written communication.

What is a common strategy for conflict resolution?

• Avoiding the issue altogether

• Active listening and negotiation

• Ignoring the other party's perspective

• Using threats to intimidate

Which of the following is a barrier to cross-cultural communication?

• Common interests

• Cultural similarities

• Language differences

• Shared values

What is the role of empathy in interpersonal communication?

• Empathy hinders effective communication by creating misunderstandings.

• Empathy is irrelevant in professional settings and should be avoided.

• Empathy only complicates conversations and leads to confusion.

• Empathy plays a crucial role in fostering understanding, trust, and effective dialogue in interpersonal communication.

Which technique helps in understanding the speaker's message better?

• Active listening

• Ignoring the speaker

• Passive listening

• Multitasking while listening

What does nonverbal communication include?

• Verbal communication

• Digital communication

• Body language, facial expressions, gestures, posture, eye contact, and tone of voice.

• Written communication

How can one improve their active listening skills?

• Multitask while listening

• Practice focusing, avoid interruptions, provide feedback, ask questions, and summarize.

• Only nod in agreement

• Ignore the speaker

What is the impact of cultural differences on communication styles?

• Cultural differences impact communication styles by affecting language use, non-verbal cues, and the interpretation of messages.

• Cultural differences have no effect on communication styles.

• All cultures communicate in the same way regardless of their background.

• Cultural differences only affect written communication, not verbal.