272933284202

Behavior are the consequences of number of factors below, except?

• Personalities and Experience

• Attitudes

• Hobby

• Habit

Factor contributing to human errors, except

• Stress

• Finance

• Fatigue

• Automaticity

These factors should be evaluated when conducting human error investigation, except

• Procedure

• Training

• Control

• Colleague

What type of non-compliance that should be punished?

• Reckless behavior

• Unintentional errors

• Risky behavior

• None should be punished

In which clause of EU GMP / CPOB that stated "where human error is suspected or identified as the cause, this should be justified having taken care to ensure that process, procedural or system base errors or problems has not been overlooked, if presents"?

• A. Clause 1.4

• B. Clause 2.4

• C. Clause 4.4

• D. Clause 12.4

Tools that can be used for investigation of human error, except

• Process Mapping

• Brainstorming

• Fish bones

• SPC

Human Error Reduction can be done by these improvement tools, except

• People qualification

• Implementing complex system

• Improve monitoring system

• Improve culture

Correct level of the training effectiveness evaluation, are:

• Reaction - Behavior Evaluation - Learning - Result

• Behavior Evaluation - Learning - Reaction - Result

• Reaction - Learning - Behavior Evaluation - Result

• Learning - Reaction - Behavior Evaluation - Result

Issues being faced when improving organization quality culture are:

• Organization Ignorance

• Quality Ignorance

• Both are false

• Both are correct

How many steps needed for changing GMP behavior?

• Three

• Four

• Five

• Six