Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making

Professional Development

10 Qs

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Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making

Assessment

Quiz

Professional Development

Professional Development

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Created by

Wilson Chia

Used 2+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following best differentiates creative problem solving from traditional problem solving?

Emphasis on speed

Focus on data collection

Use of divergent thinking

Reliance on proven methods

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the idea generation phase of creative problem solving, which behavior is most harmful?

Withholding judgment

Encouraging all input

Criticizing suggestions

Deferring evaluation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A decision matrix is most useful when:

Gathering ideas

Solving emotional conflicts

Evaluating multiple options against criteria

Understanding customer complaints

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a principle of effective brainstorming?

Encourage wild ideas

Critique ideas as they come

Gathering ideas

Build on the ideas of others

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which problem-solving tool is most associated with identifying root causes?

Brainwriting

Affinity Diagram

SCAMPER

Fishbone Diagram

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should lateral thinking be used in problem solving?

Only after a root cause is identified

When traditional logic fails to yield solutions

For financial decisions only

During implementation planning

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The Pareto Principle (80/20 Rule) in problem solving suggests that:

80% of ideas are ineffective

80% of problems come from 20% of causes

20% of decisions take 80% of time

All problems are equally important

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