ICC Terminology

What does the phrase "give the benefit of the doubt" mean in intercultural communication?

• To assume someone is guilty until proven innocent.

• To assume good intentions or a valid reason for someone’s behavior.

• To avoid addressing misunderstandings.

• To always confront conflict as soon as it arises.

In a "tight society," individuals are more likely to:

• Have flexible social norms and tolerate deviant behavior.

• Prioritize personal freedom over group rules.

• Adhere strictly to rules and social norms.

• Avoid all forms of hierarchy.

What is the primary difference between "in-groups" and "out-groups"?

• In-groups are always larger than out-groups.

• In-groups are groups you identify with, while out-groups are those you do not.

• Out-groups have more influence on your behavior than in-groups.

• There is no difference; the terms are interchangeable.

Which of the following best describes "collectivism"?

• A society that values individuals’ personal goals over group goals.

• A society that prioritizes group goals, harmony, and interdependence.

• A belief that hierarchy should dominate all social interactions.

• A system in which equality is prioritized over social roles.

"Projected cultural similarities" occurs when:

• People assume their own cultural norms are the same everywhere.

• People intentionally highlight differences between cultures.

• A society creates new cultural practices to adapt to globalization.

• A cultural group demonstrates egalitarianism.

In an "egalitarian" society:

• Everyone is expected to follow strict social norms.

• Social roles are assigned based on hierarchy.

• There is an emphasis on equality and reducing power differences.

• The group’s harmony is prioritized over individual freedom.

Which of the following is a characteristic of an "individualist" society?

• Teamwork and group harmony are prioritized.

• Personal achievements and self-reliance are valued.

• Rules and norms are strictly followed.

• Relationships are based on hierarchy and authority.

What does it mean to "confront conflict" in intercultural communication?

• To ignore disagreements to maintain harmony.

• To address disagreements openly and directly.

• To assume the other party’s intentions are negative.

• To prioritize in-group goals over resolving issues.

What are "assumptions" in the context of intercultural interactions?

• Intentional efforts to learn about another culture.

• Unexamined beliefs or ideas about others, often based on stereotypes.

• Cultural practices that are universally shared.

• The formal rules that govern intercultural communication.

A "loose society" is more likely to:

• Have strict norms and low tolerance for deviance.

• Emphasize conformity and hierarchical relationships.

• Allow for greater flexibility in social norms and tolerate deviance.

• Prioritize collective goals over individual goals.