
Butler & Hospitality Quiz
Authored by Soufiane Achour
English
Professional Development
Used 1+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you twist to open a bottle of champagne?
The bottle
The cork
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The word 'butler' comes from which French word meaning 'person in charge of alcohol in a private home'?
Bouteiller
Bouche
Buriner
Bourgogne
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best way to present a wine bottle to a guest before opening?
Show the label for approval
Open it immediately
Pour a taste without asking
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where can you find information about the guest before they arrive?
Your notebook
Your memory
A colleague
Internal guest history records
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does confidentiality mean?
All guest matters must be communicated to as many people as possible
All guest matters must be kept private
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Select 4 things you should do before a guest arrives:
Check that their room or suite is clean
Take a break before you get too busy
Set the air conditioner or heating to the right temperature
Check and set the lights
Organize anything specific requested by the guest
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Select 2 common differences between table settings for lunch and dinner:
Lunch doesn’t require a tablecloth, dinner does
Dinner should be set with a candelabra if available, lunch should never be set with a candelabra
Lunch should be set with flowers or a candelabra, dinner should only be set with a candelabra
Dinner doesn't require a tablecloth, lunch does
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