Methods of Communication Notes Quiz

Which of the following is NOT an example of Face to Face Communication?

• Meetings

• Interview

• Telephone calls

• Video-conferencing (which now includes Skype, Facetime, etc)

Which of the following is an advantage of Face to Face Communication?

• No record of what was said

• Information can be quickly and directly transmitted

• Distractions and interruptions can interfere

• Can be difficult to control

Face to Face Communication provides instant feedback, allowing the person receiving the information to ask and answer questions.

• True

• False

Which of the following is an example of Oral (or Verbal) Communication?

• Meetings

• Telephone calls

• Video-conferencing

• Interview

Which of the following is NOT an advantage of Oral (or Verbal) Communication?

• Cheaper than preparing and copying a letter or report

• Provides an opportunity for discussion and interaction

• Number of participants is limited

• Instant feedback

In Oral (or Verbal) Communication, agreement can be reached faster than with e-mail or letters.

• True

• False

What is the description of Written Communication?

• Communication using images

• Communication by computer

• Information in the form of text

• Communication using gestures

Which of the following is NOT an example of Written Communication?

• Letters

• Memos

• Reports

• Email

Which of the following is an advantage of Written Communication?

• Can take longer to prepare

• Permanent record for future reference

• Does not allow for immediate feedback

• Can be inaccessible to some

Fill in the blank: Written communication is more appropriate when many points, which could be (a)   or missed, need to be covered.