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RCA Recap

Authored by Roi Eroy

Business

Professional Development

Used 2+ times

RCA Recap
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is NOT a common pitfall in problem-solving?

Knowing the problem without seeing what is happening

Solving the problem without finding the cause

Checking if the action taken is working as expected

Implementing solutions with proper actions

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "problem" refer to in problem-solving?

The current conditions

The goals

The gap between the current conditions and goals

The expected outcomes

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the root cause of a problem?

The immediate impact

The fundamental breakdown or failure of a process

The most visible issue

The temporary solution

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should RCA be used?

For minor issues

For recurring problems

When no issues are present

Only for new processes

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In RACI, what does "Responsible" stand for?

The person who is ultimately accountable

The person who must be consulted

The person who must be informed

The person who performs the task

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in corrective actions?

Eliminate the root cause

Document the problem

Correct the immediate problem

Ignore the problem

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Root Cause Analysis (RCA) aim to achieve?

Identify superficial causes

Get to the true root causes of process problems

Implement temporary fixes

Avoid identifying any causes

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