MTS 392 Quiz 2

When creating a new customer, the master data is organized into three distinct "views". What are these three views?

• Sales, Marketing, and Shipping

• Financial, Legal, and Operational

• General, Accounting, and Sales

• Contact, Billing, and Logistics

In the pre-sales process, what is the key difference in business purpose between a Customer Inquiry and a Customer Quotation?

• An Inquiry is used to check stock, while a Quotation is used to ship goods.

• An Inquiry is a customer's non-binding request for information, while a Quotation is the company's legally binding offer.

• An Inquiry is a legally binding contract, while a Quotation is just an estimate.

• An Inquiry is for existing customers, while a Quotation is for new customers.

To ensure accuracy and save time, the Sales Order was created "with reference" to a preceding document. Which document was used as the reference?

• The Customer Inquiry

• The Customer Quotation

• The Stock Status Report

• The Customer Master Record

What was the primary purpose of using the "Stock - Multiple Materials" app?

• To change the sales price of the bikes based on availability

• To check the current inventory level of the bikes in the sales order

• To create a purchase order to acquire more bikes

• To assign a new warehouse location to the customer

Why is it important to specify a "Delivery Plant" (like Miami) in the customer's sales data?

• It determines the currency the customer will be billed in.

• It sets the customer's credit limit for all future orders.

• It defines the default warehouse location that will be responsible for preparing and shipping the customer's orders.

• It is the main address where invoices should be sent.

For the new customer, why are two separate Business Partner roles created, one for Financial Accounting (FI) data and one for Sales (SD) data?

• To make it possible for the customer to have two different names.

• Because one role is temporary and the other is permanent.

• So the customer can choose which department to contact.

• To allow each department to maintain its own relevant data while sharing the same general customer information.

What is the business purpose of setting an "Order Probability" percentage in the Customer Inquiry?

• To automatically calculate the final discount for the customer.

• To determine how quickly the order must be shipped.

• To help the company forecast the expected value of potential sales.

• To set the customer's credit limit based on their likelihood to order.

Why are "Payment Terms" (e.g., 'Payable immediately Due net') set in the customer's financial master data?

• To automatically apply the correct payment due dates to invoices for this customer.

• To determine the shipping cost for every order.

• To calculate the sales commission for the sales representative.

• To assign the customer to a specific sales regio

The entire case study is based on a model company that sells bicycles. What is the name of this company?

• The Bike Zone

• SAP UCC Magdeburg

• Alster Adventures

• Global Bike