Australian Consumer Law Quiz

What does the Australian Consumer Law aim to ensure in transactions?

• That only sellers have rights

• That consumers always get a discount

• That transactions are fair to both parties

• That sellers always make a profit

What is considered misleading or deceptive conduct under Australian Consumer Law?

• Offering a refund for faulty products

• Advertising false claims about a product

• Providing a warranty for a product

• Selling products at a discount

What is bait advertising?

• Advertising low prices but stocking few items

• Offering free samples to customers

• Providing a warranty for products

• Selling products door-to-door

What is illegal for businesses to display according to Australian Consumer Law?

• No refunds signs

• New arrival signs

• Sale signs

• Discount signs

What must goods do to meet the acceptable quality standard?

• Be the cheapest available

• Be on sale

• Be safe and long-lasting

• Be imported from overseas

What is the role of the ACCC in relation to the Competition and Consumer Act?

• To investigate breaches and take legal action

• To create new laws

• To sell products to consumers

• To provide loans to consumers

What must a consumer do when entering a contract?

• Always negotiate a lower price

• Read and understand the contract

• Sign the contract without reading

• Ignore the terms and conditions

What must be available for a reasonable time after the sale of goods?

• Free samples

• Repairs and spare parts

• Discount vouchers

• Extended warranties

What is required for transactions over $75?

• A verbal agreement

• A receipt

• A discount

• A warranty

What is the responsibility of consumers who use credit cards?

• To make repayments on time

• To always pay in cash

• To never use credit cards

• To ignore repayment schedules