Good to Great

What is the main idea behind the 'Window & Mirror' concept?

• Blaming the team for failures
• Taking credit for all wins
• Leaders take responsibility for failures and give credit to others
• Looking at others for answers

What is a Level 5 Leader known for?

• Being highly charismatic and loud
• Combining personal humility with professional will
• Having complete control over the team
• Relying only on technology

In 'First Who, Then What', what is the key practice?

• Hire fast, train later
• Hire people and then figure out roles later
• Get the right people on the bus before deciding where to go
• Fire the team before strategy

What does the Stockdale Paradox teach us?

• Ignore brutal facts and stay positive
• Have faith things will improve, while facing reality head-on
• Success comes overnight
• Only believe in numbers

What kind of leadership culture does 'Confront the Brutal Facts' promote?

• Avoiding conflict and being positive
• Rewarding only those who perform
• Creating a culture where truth is always welcome
• Ignoring feedback

Which of these is NOT a part of the Hedgehog Concept?

• What are we deeply passionate about
• What drives our economic engine
• What makes us look good
• What we can be the best at

Which store practice best reflects the 'Flywheel Effect'?

• Offering sudden big discounts
• A consistent habit of demoing and customer follow-up
• Changing team frequently
• Shifting brands every week

What does 'Culture of Discipline' mean?

• Strict rules and monitoring
• Following manager’s orders without question
• A self-disciplined team aligned with the Hedgehog Concept
• Waiting for instructions to act

According to the Flywheel Concept, how does transformation happen?

• Through one magical idea
• After a new leader joins
• Through steady and consistent actions over time
• After a big event

What should be the approach toward technology?

• Use every new tool
• Wait for others to try first
• Use only free tools
• Use technology that aligns with your Hedgehog Concept