quizz relation client
Authored by Charlotte Morel
Business
1st Grade
Used 4+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un bon agencement du magasin permet d'augmenter les vente ?
VRAI
FAUX
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
La zone.......................est la partie ou le client passe le plus souvent.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quels éléments influences le parcours du client dans le magasin ?
Les promotions
La musique
La signalétique
La caisse
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Comment appelle-t-on l'organisation des produits en rayon ?
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Un linéaire bien organisé améliore la.................des produits.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
L'entrée du magasin est une zone froide ?
VRAI
FAUX
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quel est l'objectif premier de la Relation Client
Vendre a tout prix
Ecouter les réclamations
Crée une relation de confiance
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