Module 1

How is ESG different from CSR?

• ESG is more comprehensive than CSR and takes into account environment, social, and governance factors

• ESG is about business relationships while CSR considers the company's relationship with the environment and social responsibility.

• ESG is only a business stakeholder reporting tool while CSR is only a public relationship strategy tool 

• They are the same; both aim to make business more accountable 

What are the key areas of a materiality assessment?

• Economic

• Social

• Governance

• All of the above

Which of the following are challenges of internal communications?

• Mismatch between individual and corporate values

• The use of buzzwords without proper context

• Not providing enough information to employees

• All of the above

Which of the following statement is true?

• Different industries have different material sustainability issues.

• An organisation can only have one sustainability focus area.

• Internal communications is the only tool that can drive sustainability within an organisation

Which of the following benefits are associated with a values-based or purpose-driven organisation?

• Create value for employees by making their work more appealing

• Create value for suppliers by reducing their operating costs

• Creates value for the customer because they feel good about their purchases

• All of the above

Which one of the following best explains internal communications inside an organisation?

• Internal communication describes how information flows throughout the entire organisation.

• Internal communication means using messaging platforms, e.g. Slack, WhatsApp, Facebook Messenger

• Internal communication is about managers telling employees what to do.