Understanding Stakeholders in Business

Which of the following is an example of an internal stakeholder in a business?

• A local supplier

• An employee

• A government regulator

• A customer

Which of the following best describes an external stakeholder?

• Someone who works within the organisation

• Someone who is not directly employed by the organisation but is affected by its actions

• Someone who owns shares in the company

• Someone who manages a department

Which of the following is NOT typically considered an internal stakeholder?

• Managers

• Shareholders

• Customers

• Employees

Why are external stakeholders important to a business?

• They have no influence on the business

• They can affect or be affected by the business’s decisions and activities

• They are responsible for internal policies

• They only provide funding

Which of the following is an example of an external stakeholder?

• The finance director

• The marketing team

• The local community

• The IT department

Shareholders are considered:

• Only internal stakeholders

• Only external stakeholders

• Both internal and external stakeholders

• Neither internal nor external stakeholders

Which of the following best explains the difference between internal and external stakeholders?

• Internal stakeholders are always paid, external stakeholders are always unpaid

• Internal stakeholders are part of the organisation, external stakeholders are outside it

• Internal stakeholders are customers, external stakeholders are suppliers

• Internal stakeholders are government officials, external stakeholders are employees

Which of the following would be most concerned with the working conditions within a company?

• Customers

• Employees

• Local government

• Suppliers

Which of the following is an example of a conflict between internal and external stakeholders?

• Employees wanting higher wages while customers want lower prices

• Managers wanting to increase profits

• Shareholders wanting to expand the business

• Suppliers wanting to deliver on time

Which of the following is NOT an external stakeholder?

• The government

• A supplier

• A customer

• A department manager