
PHHM 4223 Chapter 5-6
Quiz
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Professional Development
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University
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Practice Problem
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Easy
Fareza Radzi
Used 3+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which is NOT the primary purpose of records management in pharmacy workflow?
Ensures adherence to legal and regulatory requirements
Help track patient medication history and preventing errors
Aids in monitoring stock levels, expiration dates, and usage patterns
Promote faster patient service and monitor patient satisfaction
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the best way to arrange tasks in a busy pharmacy setting?
Handle tasks in the order they are received
Focus on tasks that are easiest to complete first
Prioritize based on urgency and patient needs
Complete administrative tasks first
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following is an example of a physical impediment in workflow management?
Lack of skilled staff
Poorly designed workspace
Outdated software
Insufficient funding
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The following is INCORRECT about drug storage requirements.
Humidity levels in drug storage areas should be controlled to prevent product degradation.
Temperature monitoring devices should be used in drug storage areas to ensure compliance with storage requirements.
Expired drugs can still be stored with active stock as long as they are labelled as expired.
Medications requiring freezing should not be refrozen if accidentally thawed.
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Select TRUE statement on 5M+1E framework.
Tracking of customer wait times is an example of a "Measurement" issue in pharmacy workflow.
Unclear procedures of using the KCIS system is a potential root cause under the "Machine" category.
Material category in the fishbone diagram addresses issues related to workspace layout.
Inventory mismanagement in a pharmacy falls under Method category.
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the primary purpose of maintaining patient confidentiality in pharmacy practice?
To protect the reputation of the pharmacy staff
To ensure patient safety and privacy
To comply with marketing practices
To avoid workplace conflicts
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Select FALSE statement.
All pharmacy professionals is ethically obligated to report any breaches of patient safety protocols.
Pharmacy staff are only responsible for maintaining patient confidentiality within the pharmacy premises.
Positive workplace communication can improve team dynamics and patient care outcomes.
Codes of ethics are mandatory standards for professional conduct.
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