Chapter 14 Human-Computer Interaction and UX Design

To reach HCI goals, managers and developers need to be knowledgeable about the interplay among all of the following except _____.

• users

• tasks

• the environments in which systems are used

• the fit

In HCI, well-being means concern for the human's _____.

• physical state, such as comfort, safety, and health

• physical and psychological state

• psychological state, such as system acceptance, technology-stress, and software frustration

• physical environment, such as keyboard ergonomics and lighting

Usability heuristics include which of the following?

• user restrictions and limitations, including activity monitoring

• recall rather than reconnection

• the match between the system and the real world

• diagnosis and recovery from disasters

_____ allow(s) users to arrange data in any way they choose.

• Pivot tables

• Parameter queries

• Natural language queries

• Indirect manipulation interface

_____ is not a physical consideration in HCI design.

• Vision

• Hearing

• Touch

• Smell

Which of the following is a guideline for the HCI approach to system design?

• Design with prototyping to accommodate the average employee, considering that all employees will receive the same training.

• Examine the software used and consider the fit between the human and the computer.

• Identify what obstacles exist for users in their attempts to accomplish their assigned tasks.

• Examine the actual usefulness and perceived usefulness from post-implementation evaluation surveys.

Which is not an objective of designing interfaces?

• matching the user interface to the task

• making the user interface efficient

• generating usable queries

• appropriate feedback to the interface from users

Which of the following types of interfaces is the ideal for inexperienced users, requiring no special skills?

• dialog box

• natural-language

• command

• question and answer

Wizards or software setup assistants used to install software are common examples of which type of interface?

• question-and-answer

• natural-language

• menu

• form-fill

Which is not a characteristic of a menu interface?

• It provides the user with an onscreen list of available selections.

• A user is limited to the options displayed.

• The user need not know what task should be accomplished, but does need to know the system.

• To be properly utilized, menu users must know which task they desire.