Quiz 1 Sales Process

Which of the following is a benefit of good practices of Salesforce CRM for the Mitsubishi Sales Person?

• Higher win rates

• Increased paperwork

• Reduced sales time

• Less customer interaction

What is the main goal of the Sales processes in Mitsubishi (M-PRO)?

• To increase marketing efforts

• Better qualification of Opportunities, Accuarate forecasting and improvd customer experience

• To reduce customer engagement

• To focus on product development

What is the significance of funnel health in sales?

• It ensures customer satisfaction

• It helps in reducing costs

• It eliminates the need for planning

• It helps to predict future performance

What is the meaing of Faster Ramp-up time?

• Increased training time

• Less customer interaction

• Easy switchover process for new sales person in the organization

• Overcoming competition

What is the expected outcome of using a 360-degree view of customers?

• Higher customer loyalty

• Increased customer complaints

• Less effective communication

• Reduced sales opportunities