Question to PA - Influence The Psychology Of Persuasion
Authored by 蔡嘉淩 蔡嘉淩
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is understanding persuasion important for a PA?
A. So she can convince people to buy things
B. So she can protect herself and influence others ethically
C. So she can appear smarter
D. So she can control others
Answer explanation
Explanation:
As a PA, being aware of persuasive tactics helps you avoid being manipulated — and also helps you guide others more effectively in daily decisions and interactions.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the “contrast effect” teach a PA when presenting options?
A. Always show the cheapest thing first
B. People make better decisions when rushed
C. People compare current options to what they just saw
D. People dislike being given multiple options
Answer explanation
Explanation:
When arranging meeting times or proposals, understanding how the order of presentation influences perception helps you guide decisions more strategically.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which pricing perception can impact how others value something?
A. Low price means high quality
B. Price doesn’t matter
C. Expensive means high quality
D. Free means useless
Answer explanation
Explanation:
Whether you’re assisting with events, bookings, or purchasing, it's helpful to know that many people associate higher prices with higher quality — even if it’s not always true.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a PA use the rule of reciprocity wisely?
A. Give before asking for help
B. Always ask first
C. Never return favors
D. Wait for others to offer
Answer explanation
Explanation:
A small helpful gesture — like sharing information or assisting a colleague — can make it easier to get support later when coordinating tasks or asking for cooperation.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What might happen if someone gives a PA a small gift or favor?
A. She will ignore it
B. She may feel pressure to give back
C. She becomes smarter
D. She avoids that person
Answer explanation
Explanation:
Being aware of this psychological effect helps you pause and evaluate decisions clearly — instead of feeling obligated to say “yes” just because someone was nice first.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What can a PA learn from the “door-in-the-face” technique?
A. Ask something unreasonable first
B. Start big, then offer something smaller
C. Always accept the first answer
D. Offer no options
Answer explanation
Explanation:
If someone declines your first request, reframing it with a smaller or easier one can increase your chances of getting agreement — useful for scheduling or coordinating tasks.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is the “liking” principle relevant to a PA’s communication?
A. Because people ignore polite staff
B. Because influence grows when people like you
C. Because compliments are manipulative
D. Because being liked is not useful
Answer explanation
Explanation:
Whether in person or online, being likable helps you build smoother communication, faster replies, and stronger relationships that support your daily responsibilities.
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