LQA -2025
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•21 Qs
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LQA -2025
Quiz
•
Education
•
University
•
Practice Problem
•
Hard
Jenevic Jenevic
Used 1+ times
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21 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
What does LQA means?
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is the maximum number of points that can be earned in the Guest Connection category?
10 points
5 points
15 points
3.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
To earn the highest points in Guest Connection, you must demonstrate the following qualities;
4.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
If there is a queue, within how many seconds must the employee acknowledge the guest's presence?
5.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
What should an employee do to acknowledge guests if there is a queue?
6.
MULTIPLE CHOICE QUESTION
5 sec • 1 pt
How long should the registration process take at a city hotel after a guest joins the queue?
3 minutes
5 minutes
10 minutes
7.
FILL IN THE BLANK QUESTION
5 sec • 1 pt
What is the total number of standards for Check-In?
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