LQA -2025

LQA -2025

University

21 Qs

quiz-placeholder

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LQA -2025

LQA -2025

Assessment

Quiz

Education

University

Practice Problem

Hard

Created by

Jenevic Jenevic

Used 1+ times

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21 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

20 sec • 1 pt

What does LQA means?

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the maximum number of points that can be earned in the Guest Connection category?

10 points

5 points

15 points

3.

FILL IN THE BLANK QUESTION

20 sec • 1 pt

To earn the highest points in Guest Connection, you must demonstrate the following qualities;

4.

FILL IN THE BLANK QUESTION

10 sec • 1 pt

If there is a queue, within how many seconds must the employee acknowledge the guest's presence?

5.

FILL IN THE BLANK QUESTION

10 sec • 1 pt

What should an employee do to acknowledge guests if there is a queue?

6.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

How long should the registration process take at a city hotel after a guest joins the queue?

3 minutes

5 minutes

10 minutes

7.

FILL IN THE BLANK QUESTION

5 sec • 1 pt

What is the total number of standards for Check-In?

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