MGT 315 - CHAPTER 5

Improved physical health is NOT a benefit of Information and Communication Technology (ICT).

• True

• False

The first step in the communication process is the Sender.

• True

• False

ICT helps in improving communication globally by reshaping and revolutionizing communications.

• True

• False

Does an innovative climate support creativity and open communication in old product development?

• True

• False

Is it estimated that 30% of communication is non-verbal?

• True

• False

Non-verbal communication cannot reveal true feelings and intentions.

• True

• False